Frequently Asked Questions
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How do I order?
Simply choose your preferred package, upload your favourite photos, and we’ll take care of the rest. Your custom magnets will be carefully crafted and shipped directly to your door.
What kind of photos work best?
High-resolution images produce the best results. Photos taken with modern smartphones or professional cameras are perfect. If we notice a quality issue with your images, we’ll reach out before printing.
Can I crop or adjust my photos?
Yes! During the ordering process, you’ll have the opportunity to position and crop your images to ensure they look their best.
How long does it take to receive my order?
Orders are typically made and shipped within 3–5 business days. Shipping times may vary depending on your location.
Do you ship across Canada?
Yes! We currently ship throughout Canada, with plans to offer international shipping in the future.
Are the magnets durable?
Absolutely. Our premium photo magnets are designed to last, featuring vibrant, high-quality printing and a strong magnetic backing so your favourite memories can be enjoyed for years to come.
Can I send magnets as a gift?
Absolutely! Our photo magnets make thoughtful gifts for birthdays, weddings, anniversaries, Mother’s Day, Father’s Day, grandparents, new parents, and so much more.
Can I use professional photos?
Yes! As long as you have permission from your photographer, you’re welcome to turn your professional images into keepsakes you’ll enjoy every day.
What if I have a question about my order?
We’re always happy to help! Please email us at hello@magnetclubco.com, and we’ll get back to you as soon as possible.